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03-17-2020 09:47 AM in
Galaxy MIts been 3 months since I bought Samsung Galaxy M30s. First of all, hats off to its battery capacity and standby. But the main concern is, it lags many things which a typical phone can do very easily. Its been 1 month since I am facing the following issues:
1. Phone restarting randomly.
2. Camera not starting, only black screen appearing whenever i open the camera app.
3. Its blocking the notification of many apps like gmail, whatsapp. I've checked all the settings, still it is not showing the notifications.
Its my first Samsung device and this is going to be the last. Even my previous device was far better than this waste of money.
Never going to buy a Samsung device. Worst mobile phones ever.
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03-17-2020 09:57 AM in
Galaxy M- Mark as New
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03-20-2020 01:04 PM in
Galaxy MAlready done. No difference at all, but the android 10 update has rectified all the issues
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03-17-2020 11:00 AM in
Galaxy M- Mark as New
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03-18-2020 08:16 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
1) To resolve phone starting issue disable auto restart option:-
Go to Settings > General management > Reset > Disable Auto restart.
2) To resolve camera issue reset camera settings:-
Click Camera > Go to Camera Settings > Reset Settings.
If the issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > Send feedback > Error report > Attach error report).
(Note: Please send device log files within 15 minutes of the issue occurrence.)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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03-20-2020 01:07 PM in
Galaxy MThanks for replying. I already know about the auto restart feature but as i stated earlier, phone was restating randomly, not periodically. I have not set up any auto restart feature. And did already reset the camera settings. No difference at all.
But finally, the Android 10 update has rectified these problems till now.