Original topic:

M30s is not charging fast after android 10 update

(Topic created on: 07-25-2020 11:53 AM)
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PrathamKawade
Beginner Level 4
Options
Galaxy M
 
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7 Comments
PrathamKawade
Beginner Level 4
Galaxy M

I tried everything except factory reset .Should I try to do factory reset so that my phone will charge faster????

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Ehsank
Expert Level 5
Galaxy M
do one thing
disable fast charging
then put on charge
after 15-20 minute again enable fast charge
let see
Galaxy M
try the above solution if still not happens then do factory reset.. I am hopeful the above solution will work.
Aashish
Expert Level 4
Galaxy M
Is it showing fast charging in the notification panel and charging slowly OR it isn't showing fast charging at all?
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Anonymous
Not applicable
Galaxy M
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Galaxy M
after July update everything is ok here
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Samsung customer’s safety is on top priority that is why this concept is introduced with logic that whenever handset temp. or ambient air temperature goes up to certain set limit, then device automatically restrict fast charging or even some time stops charging. But post device temperature reaches to normal after cooling down the set, then automatically set starts charging normally.


Note:- Kindly turn off the handset for 5 minutes to cool down and recheck.


If the issue still persist kindly visit your nearby service center for the physical inspection of your device. You can search for the nearby service center from given link:-
https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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