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07-25-2020 11:53 AM in
Galaxy M- Mark as New
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07-25-2020 11:54 AM in
Galaxy MI tried everything except factory reset .Should I try to do factory reset so that my phone will charge faster????
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07-25-2020 12:04 PM (Last edited 07-25-2020 12:04 PM ) in
Galaxy Mdisable fast charging
then put on charge
after 15-20 minute again enable fast charge
let see
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07-25-2020 12:12 PM in
Galaxy M- Mark as New
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07-25-2020 12:18 PM (Last edited 07-25-2020 12:18 PM ) in
Galaxy M- Mark as New
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07-25-2020 01:44 PM (Last edited 07-25-2020 01:44 PM ) in
Galaxy MThis is in my device after July update.
https://r2.community.samsung.com/t5/Galaxy-M/Fast-charging-in-M30s-after-July-security/td-p/4883035
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07-28-2020 03:17 PM in
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07-28-2020 04:16 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Samsung customer’s safety is on top priority that is why this concept is introduced with logic that whenever handset temp. or ambient air temperature goes up to certain set limit, then device automatically restrict fast charging or even some time stops charging. But post device temperature reaches to normal after cooling down the set, then automatically set starts charging normally.
Note:- Kindly turn off the handset for 5 minutes to cool down and recheck.
If the issue still persist kindly visit your nearby service center for the physical inspection of your device. You can search for the nearby service center from given link:-
https://www.samsung.com/in/support/service-center/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support