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Original topic:

M30s freez .hanging. restart problem

(Topic created on: 09-21-2021 01:00 PM)
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Asif121
Active Level 3
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Galaxy M
All m30s have same problem.motherboard problem.it cost 8500.my mobile is hardy 1yr old.samsung r u using duplicate hardware

2 Solutions


Accepted Solutions
Solution
Galaxy M
Yes, I know this issue. I have not faced this issue on my M31s but many users have. The problem is due to processor Exynos 9611. Many devices like M30s, M31, M31s and many more devices hve faced this issue due to the processor which is Exynos 9611.
If you find this helpful kindly click on the three dots and click accept as solution.

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Solution
Galaxy M
This is not exactly the hardware problem.
Actually this is a bug in software which gradually destroys hardware functionality and the motherboard crashes.
Samsung is destroying hardware with the help of software updates.
Samsung should solve this bug as soon as possible.
If you found it helpful then click on 3 dots and accept it as solution.

View solution in context

30 Comments
Solution
Galaxy M
Yes, I know this issue. I have not faced this issue on my M31s but many users have. The problem is due to processor Exynos 9611. Many devices like M30s, M31, M31s and many more devices hve faced this issue due to the processor which is Exynos 9611.
If you find this helpful kindly click on the three dots and click accept as solution.
0 Likes
Asif121
Active Level 3
Galaxy M
Samsung have used duplicate hardware. I will go consumer court
Veer2000
Active Level 7
Galaxy M
I'm with you please go on.
0 Likes
Asif121
Active Level 3
Galaxy M
All m30s have same problem. I will go to the court
Asif121
Active Level 3
Galaxy M
That is y every avoid to use Samsung mobiles
Solution
Galaxy M
This is not exactly the hardware problem.
Actually this is a bug in software which gradually destroys hardware functionality and the motherboard crashes.
Samsung is destroying hardware with the help of software updates.
Samsung should solve this bug as soon as possible.
If you found it helpful then click on 3 dots and accept it as solution.
Asif121
Active Level 3
Galaxy M
Samsung service center told me its hardware problem
Galaxy M
Yes. It is hardware problem caused by software update.
Asif121
Active Level 3
Galaxy M
How it can solve.how much we wait