Original topic:

M30s charging issue solved.

(Topic created on: 04-19-2020 02:28 AM)
913 Views
darshan98
Active Level 10
Options
Galaxy M
i was also noticing the slow charging issue in m30s but today i kept my AC at 22 and boom charging speed was 40%/hr. Note that i was not using the phone during charging. The only issues is the heat. If you try to manage to keep phone cool during charging then i am sure charging will be fast. 
To do that you can remove case, don't charge during high Ambient temperature.
8 Comments
amanjalwehra
Expert Level 3
Galaxy M
good information
AdvTamhankar
Active Level 6
Galaxy M
Brother what was the temperature of your phone during slow charging as my phone gives 30% to 33% Per hour in 38° C phone Temperature
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darshan98
Active Level 10
Galaxy M
28°C while charging fast...
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AdvTamhankar
Active Level 6
Galaxy M
yes, but what was the Temperature at the time when you was facing slow charging before problem gets solved?
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cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Thank you for your efforts that you find the resolution by yourself. If you find any problem regarding the Samsung product kindly let us know.

 

Kindly register your concern(if any in future) in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Anonymous
Not applicable
Galaxy M
bro after android 10 update device started heating a lot than before when charging so charging speed is slow. so i placed my mobile on my laptop cooling pad and temp is between 28-30 and with accu battery i got almost 2071mah avg rating. i attached the screnshot with cooling pad(took 2hrs+) and without pad (took 3hrs+)
darshan98
Active Level 10
Galaxy M
This is the only jugad we can do. but ideally not everyone can do this. So samsung definitely need to look upon this.
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Anonymous
Not applicable
Galaxy M
yes for time being this is our only option until next update.. i regret updating to 10
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