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05-12-2020 04:42 PM in
Galaxy MI have a Samsung Galaxy M30s, bought in October of 2019.
From last few days, there's a black spot that appears on my camera screen and thus in all the photos, I click.
Any help as to what it possibly can be and what could be the solution?
I have circled out the black spot part in the camera sample.
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05-12-2020 04:46 PM in
Galaxy MIf already tried then its likely to be a dust particle inside ur phone on camera lens. And the only solution for that is Service Centre.
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05-13-2020 10:56 PM in
Galaxy MSeems like the dust particle is on the camera's lens but to clean that the glass cover needs to be removed, but it is pretty intact.
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05-14-2020 07:05 AM in
Galaxy M- Mark as New
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05-13-2020 02:23 AM in
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05-14-2020 05:26 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We at Samsung understand your concern. To enhance the device performance kindly follow the below mentioned steps:
1. Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2. Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.
For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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09-20-2020 02:55 PM (Last edited 09-20-2020 02:55 PM ) in
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09-20-2020 02:55 PM in
Galaxy M