Original topic:

M30s camera and it's clicked pictures has a black spot on them.

(Topic created on: 05-12-2020 04:42 PM)
1099 Views
mf_528
Beginner Level 2
Options
Galaxy M

I have a Samsung Galaxy M30s, bought in October of 2019.

From last few days, there's a black spot that appears on my camera screen and thus in all the photos, I click.

Any help as to what it possibly can be and what could be the solution?

I have circled out the black spot part in the camera sample.

 

 

WhatsApp Image 2020-05-12 at 4.28.47 PM.jpeg

7 Comments
Galaxy M
Try to clean your camera lens with soft cloth.

If already tried then its likely to be a dust particle inside ur phone on camera lens. And the only solution for that is Service Centre.
0 Likes
mf_528
Beginner Level 2
Galaxy M

Seems like the dust particle is on the camera's lens but to clean that the glass cover needs to be removed, but it is pretty intact.

0 Likes
Galaxy M
Bro u are right but sometimes it happens.
0 Likes
DarkClawX
Expert Level 2
Galaxy M
make sure it's not on the screen
cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

We at Samsung understand your concern. To enhance the device performance kindly follow the below mentioned steps:

 

1. Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2. Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

0 Likes
AdνiҜ
Active Level 6
Galaxy M
I also suffering from this problem.
0 Likes
AdνiҜ
Active Level 6
Galaxy M
have you any solution for this?
0 Likes