Original topic:

M30s battery draining

(Topic created on: 07-02-2020 09:29 PM)
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Hualngo
Active Level 8
Options
Galaxy M
Anyone M30s user notice heavy battery draining issue after June update
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8 Comments
Ehsank
Expert Level 5
Galaxy M
yes bro, its draining fast
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SayanDutta
Active Level 2
Galaxy M
yess too much battery draining
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Galaxy M
Yes
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Hualngo
Active Level 8
Galaxy M
Check this battery detect from accubattery, 51% within 3 hrs, totally unexceptable. Earlier 51% would last atleast 5 hours even with signal flactuating.
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Galaxy M
Yeah Battery life has been decreased after June security update.
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amittt
Active Level 5
Galaxy M
no issues
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Anonymous
Not applicable
Galaxy M
After June update and I always use medium power saving. So I didn't see any difference
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:-


1. Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


2. Close background running apps:-Tap on recent key and close the background running application.


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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