Original topic:

M30s One Ui 3

(Topic created on: 02-10-2021 07:08 AM)
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SamA71User
Active Level 3
Options
Galaxy M
Phone is restarting again and again 🙄  R u facing this how to resolve ?

20 Comments
Raghavendra98
Active Level 8
Galaxy M
No

my phone is fine

Try going to recovery and clearing the cache partition.
Ehsank
Expert Level 5
Galaxy M
A. Clear Wipe Cache Partition.
Steps to perform.
1) Turn off the device.

(Connect with type C cable/type C earphone only for Android 11)

2) Press and hold the Volume Up key and the power button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.



B. go to safemode and observe is there same issue in safemode too
if not then problem may due to other downloaded apps
and if same issue in safemode then try to visit service centre

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Keep in mind that in this mode only inbuilt system app will work
SamA71User
Active Level 3
Galaxy M
pls help me the same prblm is happening in safe mode 🙏 😭 and happening from just after one ui 3.0 update im worried pls help me
Ehsank
Expert Level 5
Galaxy M
bro you have to visit service centre its better if same issue in safe mode then might be problem with due to software so do visit
SamA71User
Active Level 3
Galaxy M
bro got solution i removed sim tray inserted again and its fine again 😇😇
Ehsank
Expert Level 5
Galaxy M
wow, just by sim tray😊👍👍👍
Ehsank
Expert Level 5
Galaxy M
Meanwhile send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

DedSec321
Active Level 4
Galaxy M
phone consuming more ram after update and animation stuttering while using gestures it doesn't feel smooth as compare to one ui 2
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SuBhaM_SaNtRa
Active Level 7
Galaxy M

Rebooting in Safe Mode

The first thing we should try to do if our Samsung or Android device is caught in a boot loop is to try to access safe mode. Safe mode limits the device to only the applications and system data that are factory default. If your device works in safe mode, it tells us the restart loop is likely related to a corrupt application. From safe mode, you’re able to reboot the device, allowing the loop to break and potentially repair itself. To enter safe mode, first turn off your phone (this may require removing the battery in some cases). Once off, press and hold the power button as the Samsung logo appears. When the logo shows up, hold the volume up key; the lock screen display menu should show up. From here, select ‘Safe Mode’ and then ‘Reboot.’

If you’re unable to enter recovery mode or it doesn’t solve the problem, don’t lose hope. There are still a few options we can try out. Next, we’ll look into two more device modes that allow us a bit more control.

Using Recovery and Download Modes

These lesser known debugging modes are used to restore some of the more complicated software issues encountered in a Samsung device. The ‘Download’ mode can update firmware and download software, while the ‘Recovery’ mode is used to restore the device to its factory settings– which also wipes all pre-existing data. What both of these modes have in common (and why they matter to us) is that they are both alternative booting sequences, and have the potential to break the reboot loop our Samsung smartphone is stuck on. 

Let’s try ‘Download Mode’ first. To access it, you’ll need to press a few keys in your device at specific times. Simply follow along the following instructions:

 

  • Turn off your Samsung device. You may need to remove the battery to do so.
  • Hold the power button, the volume down button, and the home button simultaneously until a warning screen is visible. 
  • You should now be in ‘Download Mode,’ and the reboot loop should be broken.
  • Turn off your phone again by pressing the volume down key to exit the mode.
  • Check if the problem is fixed. If not, try ‘Recovery Mode’ next.

 

Like download dode, recovery mode also requires a sequence of button holds. In this step, we’ll try to reboot the phone and clear the cache partitions. Clearing the cache data can solve a variety of issues, and even improve overall device performance. Follow these instructions to enter recovery mode.

 

  • Your phone should be off for this as well, so go ahead and shut it down.
  • Hold the power, volume up, and home buttons down simultaneously (like before).
  • You should now be in Recovery Mode. 
  • Navigate to ‘Clear the Cache Partitions.’ 
  • Return to the main recovery mode menu, and select the ‘Reboot’ option.

 

Hopefully your problem is resolved, but if not, there are a few more options you can try before taking it to an expert for further repairs. 

 

Resetting Factory Settings

The last option is to return to recovery mode and select to reset factory settings. Leave this option for last! Although an effective option, resetting clears all the data you may have saved on your phone. Resetting factory settings means your phone will be as it was when you first bought it; which is great for solving software issues, but not so great for your data. That’s why we always recommend making sure you backup all your pictures, videos, music,  documents and whatever else you don’t want to lose before running the reset. Simply navigate back to recovery mode (using the power, volume up, and home button hold combination to enter), and select ‘Factory Reset.’

 

Thank You.

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