Original topic:

M30s Hotspot issue

(Topic created on: 07-19-2020 11:49 AM)
211 Views
papwa
Active Level 3
Options
Galaxy M
Any device that connects to my hotspot keeps disconnecting and connecting back, specially noticible on my fire tv. It is just unusable to use.
7 Comments
SliceSupport
Active Level 10
Galaxy M
try to reset network settings once
0 Likes
papwa
Active Level 3
Galaxy M
how do I do that
0 Likes
ADi47
Active Level 5
Galaxy M
Does this happens only with airtel network?
papwa
Active Level 3
Galaxy M
I think I've had this issue with airtel and Jio but never really noticed.
0 Likes
Samsung_Support4
Moderator
Moderator
Options
Galaxy M

Hi there,

 

Please perform the following steps to resolve the issue:

1- Reset network settings (Settings > General Management > Reset > Reset network settings).
2- Check the mentioned issue in safe mode.

3- Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions). 

 

Regards,

Team Samsung Members

 

 

 

 

 

 

0 Likes
Samsung_oXaHw4c
Beginner Level 3
Galaxy M
even i have same problem while using my samsung m21 to connect my fire tv stic , also all my friends have same problem with samsung devices.
Samsung_o1zUYS6
Beginner Level 2
Galaxy M
I have the same problem visited twice to samsung care still the problem exist very bad connectivity of samsung hotspot....its frustrating