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Active Level 3
Any device that connects to my hotspot keeps disconnecting and connecting back, specially noticible on my fire tv. It is just unusable to use.
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Active Level 6
try to reset network settings once
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Active Level 3
how do I do that
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Active Level 5
Does this happens only with airtel network?
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Active Level 3
I think I've had this issue with airtel and Jio but never really noticed.
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Hi there,

 

Please perform the following steps to resolve the issue:

1- Reset network settings (Settings > General Management > Reset > Reset network settings).
2- Check the mentioned issue in safe mode.

3- Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions). 

 

Regards,

Team Samsung Members

 

 

 

 

 

 

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