Original topic:

M30s - Hard Reset feature not coming after one ui3 update

(Topic created on: 02-21-2021 09:01 PM)
1916 Views
Pradeesh_M
Active Level 6
Options
Galaxy M
After installing latest update of One UI 3 and Android 10 in Samsung M30s. Unable to do hard reset.

Pressing Volume Up + Power Button not going to hard reset menu. It directly booting the phone.

Any one facing this problem?
8 Comments
Galaxy M
It changed with Android 11, now you need to plug the USB-C / micro-USB cable along with the combination buttons (Press & Hold the Power and Volume Up button)

you can enter recover mode by doing this
connect ur device to pc by usbc cable
and make sure ur device is visible in computer as logged in
turn off ur device with the cable connected to pc
and now hold power up and switch on button together until the recovery menu pops up
Ehsank
Expert Level 5
Galaxy M
from android 11 it has changed, now you need to connect with laptop or pc then perform as you did previously
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AMPK
Expert Level 3
Galaxy M
Yes I did today it works only after connecting to laptop
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Pradeesh_M
Active Level 6
Galaxy M
Did phone hang and phone restart issue got resolved after that?
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AMPK
Expert Level 3
Galaxy M
Yes but need to do the cleaning junk regularly
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Pradeesh_M
Active Level 6
Galaxy M
how?
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AMPK
Expert Level 3
Galaxy M
Download CC Cleaner
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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