Original topic:

M30s - Frequently hangs and restarts

(Topic created on: 02-12-2021 09:53 AM)
116 Views
Pradeesh_M
Active Level 6
Options
Galaxy M
Did any Samsung Galaxy M30s users facing issues like mobile hang while downloading app and while making call even while mobile in idle condition followed with mobile restart.

I'm facing more frequently this issue multiple times

Even I tried factory reset. Still problem not resolved.
11 Comments
ANSAR23
Active Level 5
Galaxy M
plz check in safe mode
0 Likes
Pradeesh_M
Active Level 6
Galaxy M
how to go safe mode
0 Likes
AMPK
Expert Level 3
Galaxy M
Yes I do get this. I downloaded CC cleaner and cleared residual files. Except restart all other problems reduced. Keep updating Apps daily. try it
0 Likes
Pradeesh_M
Active Level 6
Galaxy M
Any solution
0 Likes
Sammy114
Active Level 3
Galaxy M
Thanks brother for your useful & helpful tips ! I'll surely do this as I haven't updated my device since last major One UI 2 update ! Just waiting for One UI 3 now !
Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
arg9954
Active Level 3
Galaxy M

hi friend even i have m30s and facing the same issue from last oct but seems like Samsung have not taken note of the issue so to make Samsung know of the issue please tweet your problem on official Samsungindia twitter handle i have already tweeted if many people tweet their issues then surely Samsung would take some action so please go and tweet

0 Likes
Pradeesh_M
Active Level 6
Galaxy M
ok
Pradeesh_M
Active Level 6
Galaxy M
Not resolved... facing same