Original topic:

M30s Booting issue

(Topic created on: 06-27-2020 09:05 PM)
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Samsung_wM5rNPl
Active Level 1
Options
Galaxy M

Hi,

 

I am having trouble with my Galaxy M30s. In the afternoon my mobile got hanged and then after restart it stops at samsung galaxy m30s logo. Its not happening after this. Not even able to open Recovery mode by pressing Volume + and power button. 

 

Please help me to reset the my mobile.

Thanks in advance.

 

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16 Comments
BetaNegative
Active Level 3
Galaxy M

You may have to visit service centre, m30s has a very serious problem, they might have to change motherboard, this restart , power on off problem is being reported my many many users, it's high time samsung do something, personally after my device is repaired I will be selling 2nd hand , I have lost my trust in samsung.

cverma622
Active Level 4
Galaxy M
I am facing same. please help me if u found any solutions.
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Galaxy M
Reinstall Software Via Smart Switch
Galaxy M

Smart Switch not able to detect device as it hanged on Samsung Galaxy m30s logo.

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cverma622
Active Level 4
Galaxy M
I tried smart switch but restart problem is not solved.
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cverma622
Active Level 4
Galaxy M
I tried smart switch success fully but problems persist.
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We are very sorry for the inconvenience caused to you and would like to inform you that as you have tried all the steps we request you kindly visit the Samsung service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link : https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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