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03-12-2020 11:24 AM in
Galaxy M- Mark as New
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03-12-2020 11:26 AM in
Galaxy M- Mark as New
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03-12-2020 11:37 AM (Last edited 03-12-2020 11:38 AM ) in
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03-13-2020 09:16 AM in
Galaxy Mhope Samsung will solve this in their next android 10 update.
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03-13-2020 05:14 PM in
Galaxy MHi there,
Please follow the below mentioned steps to resolve the issue:
• Please ensure that auto restart option is turned off (Step: Settings >Device Care>More> Auto restart
• Please clear data or cache of Camera Application(Settings>Apps>Camera>Storage>Clear Cache/data)
• Sometimes 3rd party apps may also cause the issue so check your device in Safe mode
• Check the availability of software update in your device
• If issue is still not resolved then create data backup and reset the device
For further assistance, register your concern in the Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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03-14-2020 02:47 PM in
Galaxy M