Original topic:

M30 camera issue

(Topic created on: 04-04-2021 12:18 AM)
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GuedesPilot
Beginner Level 2
Options
Galaxy M

After update the Android to 10, the camera doesn't work anymore.Please Samsung correct tis problem.Too many complaints related to this issue.

3 Comments
Anonymous
Not applicable
Galaxy M
Reset camera settings and clear cache
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Ehsank
Expert Level 5
Galaxy M
Try these steps once and if not solved then send feedback as mentioned in last
1. open camera >Settings >reset settings
2. long press on camera icon >app info (ibutton) >storage >clear cache and data
3. You can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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