Original topic:

M30 S camera not working

(Topic created on: 10-27-2020 10:15 PM)
86 Views
pchj
Active Level 1
Options
Galaxy M
Samsung team pizza resolve issue camera not working.
It's not showing anything.
6 Comments
Ehsank
Expert Level 5
Galaxy M
long press on camera icon >app info>storage >clear cache and data, restart the device and then lets see
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pchj
Active Level 1
Galaxy M
I have already done this, but no improvement
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Galaxy M
Reset camera to default settings and try..
or
perform normal phone reset settings once

settings>general management>select reset>click on reset settings
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "camera" issue kindly follow the given below steps:

1. Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "camera" issue kindly follow the given below steps:

1. Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Rishiz
Active Level 2
Galaxy M
Bro go to settings > apps > show system apps > search for "camera test" and force stop it . Ur camera will work.

 

Thank you

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