Original topic:

M21 heats up and can't place at ear

(Topic created on: 07-20-2020 04:36 PM)
485 Views
Dineshsagar
Active Level 5
Options
Galaxy M
Dear All,
I have recently purchased M21. After using mobile for about 10-15 mins device heats up, I could see CPU temperature at 38°c and battery st 36°c on my cpu monitor app.
I feel scared answer calls as i feel warm on my ears when I place it on ear. Screen feels hot.

Is it normal? Should i go for replacement. Highly appreciate your insights.

11 Comments
SabarisHH
Active Level 4
Galaxy M
I too have this problem in my M20 do you also have screen burn ins? As I am having so these frequently I am to a little bit scared, wanting for a replacement! or is it normal!
in my mobile screen burn-ins are caused when the brightness is above 30% and the screen changes from white screen to a little grey screen!
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Dineshsagar
Active Level 5
Galaxy M
no screen burns, but doesn't seem nice to place on ears
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SabarisHH
Active Level 4
Galaxy M
ok
can anyone suggest me should I have a replacement?
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dattakm
Active Level 6
Galaxy M
me too same problem if I watch videos...
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Dineshsagar
Active Level 5
Galaxy M
ok
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Dineshsagar
Active Level 5
Galaxy M
is it common issue or should I go for replacement?
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love4chat
Expert Level 1
Galaxy M
wait for next software update
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love4chat
Expert Level 1
Galaxy M
my M21 is fine
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Dineshsagar
Active Level 5
Galaxy M
Is yours 4G version?
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