Original topic:

M21 Whatsapp folder shift automatically

(Topic created on: 06-22-2021 10:36 PM)
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mvidholia
Active Level 2
Options
Galaxy M
My files shifted to folder
Internal storage/Android/ medea/comwhatsapp/whatsapp
Automatically. No file remaining In regular Whatsaap folder .What I have to do?
I already reinstalled whatsaap today but the problem is same
8 Comments
NEWKNIGHT
Active Level 7
Galaxy M
Me to bro 😪
Galaxy M
THIS ALL ARE DONE BY WHATSAPP !
mvidholia
Active Level 2
Galaxy M
No they deny .
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mvidholia
Active Level 2
Galaxy M
Whatsapp reply me
"The location of WhatsApp and all WhatsApp content is determined by the device. WhatsApp has no way to delegate where it’s stored and there’s no option to choose where to save media in the device."
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Anonymous
Not applicable
Galaxy M
Yes bro
Samsung_Support5
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

mvidholia
Active Level 2
Galaxy M
Its not a repeted error . All whatsap file permanently goes in Android folder so how I can post log file within 15 minutes ? It's more than 3 days
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mvidholia
Active Level 2
Galaxy M
I m still waiting for solution
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