Original topic:

M21 Camera heating issue

(Topic created on: 09-07-2020 12:03 AM)
215 Views
AbdulMuyeed
Active Level 1
Options
Galaxy M
When I use the camera, the upper part of the phone heats up.
8 Comments
veer
Expert Level 5
Galaxy M
yes most m series have issue wait for next update
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rajkm008
Active Level 10
Galaxy M
optimise your device with device care application... and launch settings>apps>camera>clear the cache and data
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rajkm008
Active Level 10
Galaxy M
restart your device in safe mode and see whether your device camera app working fine aren't...
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rajkm008
Active Level 10
Galaxy M
do wipe cache partition once and reboot your device... check out gor is there any system updates available for your device
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Anonymous
Not applicable
Galaxy M
heat not hit ...and this is the normal phenomena because if you switching on camera then to capture better quality photos,, camera lense bringing more lights inside it so it can be heated
Anikroyale
Expert Level 5
Galaxy M
heating* heats up*
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MoonStarrer
Active Level 6
Galaxy M
when using the highest powered lens - 64MP / 48MP , the panel heats naturally for it needs more light and it's clicking on its highest capability level. and the issue is also present in other m series devices as well. like I also go through this problem on my M31 when using 64MP for a long time.
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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