Beginner Level 2

Hello ,

 

Last year we switch to Samsung M20 phone for my father and but despite being the phone handled with care and all precaution and zero damages ...Smartphone didnt last more than 1 year and suddenly screen started get dull and last it became dead WhatsApp Image 2020-10-14 at 11.03.49 AM.jpegWhatsApp Image 2020-10-14 at 11.03.40 AM.jpeg

5 Comments
Active Level 6
try hard reset
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Active Level 8
It looks like you managed to hard drop it and damaged the screen
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Active Level 2

I also have problem in my m21 display. I jst used it 30 days and problem appeared. Contact samsung center for that issue but they are not responding well. Try to contact service center regarding the issue. And display issue like this facing many users. But samsung service team they are not responding well.

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Active Level 2
take them to Samsung service center, they checked what's problem occurs.
one warranty is not expired ,they freely changing the screen without any fee.
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Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We request you to kindly visit the service center for physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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