Original topic:

M06 Network full but internet not working in Room/home

(Topic created on: 11-19-2025 09:00 PM)
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Mr-P
Beginner Level 3
Options
Galaxy M

I have samsung m06 (4/128) smart phone.

  • In my phone catch full airtel network( 5g/4g) but internet not working. In other phone internet works properly

Alredy i checked every possibility for internet problem available in youtube and samsung community.

Please help what i do now?

3 Comments
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer care support through Samsung Members App as a error report also send log files along with this error report for this issue and wait for next update it's maybe fix it by Samsung team soon. If you like Please accept it's as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
You're welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

● Galaxy device internet issue: https://www.samsung.com/in/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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