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01-26-2020 01:37 PM in
Galaxy MHello Samsung experts I recently purchased Samsung Galaxy M30 in India as it is made & sold for Indian SIM's. During migration of my data from old phone to this device, I tried to search for Samsung Smart Switch for Mobile in google play store from M30 and could never find. Then google search, I tried to search the same software from M30 and it threw the error that "Your device isn't compatible with this version".. Tried to contact Samsung Developers
Sent: Thursday, January 23, 2020
To: sswitch.cs@samsung.com <sswitch.cs@samsung.com>
Subject: Re: Samsung M30 incompatible with Samsung Smart Switch Mobile
- If it is only with Samsung M30 that is incompatible with the official Samsung Smart Switch Mobile app?
- Or Is it the whole Samsung 'M' Series mobile having this incompatibility issues with Samsung Smart Switch Mobile app?
- Why such incompatibility issues remain unfixed between official original Samsung phone M30 and official Samsung Smart Switch mobile app, when the phone is running the latest Android versions much higher than the comparable phone and android versions?
- Now that only one app is identified in the short run, can I find or gather the list of incompatible google play store apps/ softwares with my Samsung M30 or in general Samsung M Series?
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01-26-2020 02:00 PM in
Galaxy M- Mark as New
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01-26-2020 03:52 PM in
Galaxy MAny official technical documents from Samsung that you can share.
If this is the case, why Samsung Team is not responding to my concerns with a straight forward response.
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01-26-2020 02:50 PM (Last edited 01-26-2020 02:50 PM ) in
Galaxy Mhttp://apps.samsung.com/appquery/appDetail.as?appId=com.sec.android.easyMover
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01-26-2020 03:57 PM in
Galaxy MThanks. I see that it applies only to M Series while other series remains intact.
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01-26-2020 04:02 PM in
Galaxy M- Mark as New
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01-18-2021 04:47 PM in
Galaxy MThat worked. Thanks a ton.
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06-06-2021 02:08 PM in
Galaxy MThanks Mate..... Worked like a charm...
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05-31-2022 09:18 AM in
Galaxy MGreat, thanks Man, your link worked for me.
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10-14-2023 09:04 AM in
Galaxy M