Original topic:

M 30 Camera Hanging Problem

(Topic created on: 06-12-2020 10:01 PM)
683 Views
TheUltimateGod
Beginner Level 2
Options
Galaxy M
After updating to Android 10, My galaxy M30 is not able to open camera app 80% of the time. Everytime I open the camera app, the screen goes black and the app exits saying that "You cannot use more than one application that uses camera"
I have tried every possible solution on the internet but no luck.
I even did a factory reset. But nothing.This is really frustrating now. I wish I could rollback to Android Pie.
If anyone is facing the same issue after the  update, please let me know.

3 Comments
iamrohitkm
Expert Level 5
Galaxy M
Factory reset
0 Likes
bhutenzin
Active Level 2
Galaxy M
v good
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device hanging issue: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes