Lockscreen issue in M30s

[Bantidada]

Lock screen is not getting turn off in Samsung M30S phone but it function properly  when put phone on change.

[Ehsank]

did you enable developer option?

[ChithuOfficials]

Make use AOD is on?

[Samsung_Support5]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[sachinHajare]

hey I am facing the exact same issue. did u rectify this?