LAGGING ISSUE ON PUCHASE OF GALAXY M31S WHITHIN 24 HRS

[Vibhor1911]

I just purchased this brand new mobile all excited and the first issue which no one like to experience "LAG". As soon as i go to recent apps or switch between apps there's a pretty significant lag. Apps like jiosaavn hangs up while i switch songs.

I TRIED EVERYTHING 

1.cleaning up cache

2.cleaning up memory

3.only 30% internal storage used

4.NO HEAVY USAGE STILL "LAGS"

I didn't expect this atleast from "SAMSUNG"

[Anikroyale]

Did you update your device to the september security patch?

[Vibhor1911]

already done.

[Teddzo]

return if possible please.
worst phone ever. i lost my 20000.
save yours.

[Anikroyale]

Its one of the best phones in this price, I am personally using it as my primary device.

[Teddzo]

Accept the truth brother, i clearly feel why snapdragon is better..in basic apps the phone lags literally

[Vibhor1911]

The problem is i ordered from amazon and now I'm stuck from both ends as i can only order for replacement from amazon and samsung says to contact amazon.........so basically I'm trapped in a loop.

[Anikroyale]

Ask for a replacement as it seems to be a defective piece.

[Teddzo]

same happening with me and in my case i also got a defective device see the picture of my display

[Teddzo]

they're saying they will repair it soon.
worst experience ever