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‎11-27-2019 09:29 PM in
Galaxy M- Mark as New
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‎12-04-2019 12:21 PM in
Galaxy MHi there,
Please follow the below mentioned steps in order to resolve the network issue:-
-Do the reset network settings (setting>>general management>>reset>>reset network setting).
-Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
-Insert different SIM card in your mobile and check if the issue is resolved or not.
-If still issue persists then we would suggest you to contact your service provider.
Also, to resolve the camera issue:-
1) Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).
2) Do the reset settings of the camera (camera>>setting>>reset setting).
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members