Original topic:

Issues after android Q update(m30)

(Topic created on: 01-19-2020 08:29 PM)
605 Views
FallOut007
Active Level 7
Options
Galaxy M
For now, i faced some issues in my device.
please confirm if it resembles..
1. Battery drainage.
2. Issues in AOD.
3. Lagging between animations.
4. Camera still the same no fix either.
5. ram management issue.
Need a patch update asap.
Galaxy M

Hi there,


To resolve the issue please follow the troubleshooting steps provided in the given links:
For Battery Drainage:
http://www.samsung.com/in/support/skp/faq/1101689

>Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.

>Main menu--> Camera--> Setting of camera --> Reset of camera settings.

> Check your device performance in Safe mode.

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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kartikay1
Beginner Level 2
Galaxy M

Team, 

 

My Samsung M30 has become extremely slow and hangs a lot after the update. I have already done a factory reset thrice but the problem is not resolved, please suggest a permanent solution or provide me the steps to rollback to old Android version.

Issues

- Extremely Slow

- Hanging

- Could not answer calls due to hanging and slowness

 

Already formatted phone thrice

 

Thanks,

Kartikay

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ganeshpawar19
Beginner Level 2
Galaxy M

Hi,

Same exact issues as Kartikay above for my Samsung M30 after the update

 

Please help with the update/patch/or anything else accordingly..

The phone has a 6 GB RAM

 

Thanks,

Ganesh

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Dameta
Beginner Level 2
Galaxy M

I am also facing the issues with lagging of screen . no call pick up possible. have to wait 5-6 seconds.  Kindly update the issue in patch at earliest. 

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araj2408
Beginner Level 2
Galaxy M
my phone is very slow after update
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araj2408
Beginner Level 2
Galaxy M
what to do
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Galaxy M
There is a screen issue just before AOD comes. Reset didn't help. Phone is not working like Android 9
zeesha
Active Level 1
Galaxy M
call screen hanging issue after the latest update...Samsung please resolve it as soon as possible..dont break our long trust on Samsung.
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sanyamheman
Active Level 4
Galaxy M
@Samsung please optimize the same ui because it's hanging a lot after the android 10 one ui core 2 update
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sanyamheman
Active Level 4
Galaxy M
even the restarting and resetting device doesn't help so much
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