Original topic:

Issue with app permissions

(Topic created on: 04-18-2022 08:19 PM)
294 Views
trep
Active Level 7
Options
Galaxy M
Sometimes I get such toasts

image
When I tried to open an app from playstore.
I have checked if any other apps are running, but I found none. 
And another major issue is that 'I couldn't give permissions like access to contacts...' to any app during such toasts notifications. 
And about my mobile:
 I didn't update my mobile since long. 
But that can't be a reason since I never faced such issues before. 


5 Comments
Anonymous
Not applicable
Galaxy M
Uninstall suspicious apps and try backing up your data and resetting your phone as this is a clear sign of a virus.
trep
Active Level 7
Galaxy M
I will try it bro.
But does creating a backup carry virus again when I restore?
0 Likes
Galaxy M
Once perform reset apps preferences

Settings>apps>click 3 dots at top right corner>select reset apps preferences
trep
Active Level 7
Galaxy M
Tried it bro, I will let you know if I face the issue again.
cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.
 
Thank you for writing to Samsung.
 
Warm Regards, 
Samsung Customer Support

0 Likes