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03-25-2022 10:57 AM in
Galaxy M- Mark as New
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03-25-2022 10:59 AM in
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03-25-2022 11:08 AM in
Galaxy MBut does creating a backup carry virus again when I restore?
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03-25-2022 11:09 AM in
Galaxy MSettings>apps>click 3 dots at top right corner>select reset apps preferences
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03-25-2022 11:15 AM in
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04-18-2022 08:19 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support