Original topic:

Issue while playing music

(Topic created on: 02-15-2023 04:07 PM)
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DaxeshSolanki
Active Level 3
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Galaxy M
Hello samsung, 
I'm using galaxy m53 5g after recent security patch update I'm facing issue while playing music with Amazon music. Music stopped playing at any time randomly. Please fix the issue.

Thank you. 
1 Comment
cs-member11
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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