My phone was working well on mobile data and wifi. Then I changed location. Now some apps onphone are not getting internet while the phone is well connected to internet and other apps working.
APPS NOT WORKING : zoom app. Bank apps
Already tried:
Internet working - google YouTube work.
Bandwidth - Swithing on hotspot and connecting laptop on hot spot. Then conneting meeting with zoom installed on laptop. - works.
Network - Tried mobile data, tried other (new) hotspots wifi - none of them work. (It is not possible to go back and check on old network as it is geographically far.)
What do you mean by , " I changed the location " , do you mean to say location spoofing ? or talking about changing the location / path of some installed apps ?
Kindly be informed Zoom is a 3rd party application which is not from Samsung. As we are trained to handle Samsung software and hardware related troubleshooting, we advise you to contact to the respective application software support. You can reach to the app developer through email channel go to: Play store > select more option> select installed app> click on read more.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
