Resolved! Solved

Original topic:

Include Chager Adapter & Phone Case in Box

(Topic created on: 10-15-2024 11:17 AM)
243 Views
Mitesh_Sharma
Active Level 6
Options
Galaxy M
Dear Samsung Team,
 Samsung Should Provide Charger in Box with SmartPhone. 
 Because its Difficult to Find & Purchase Original Samsung Charger Separately in Rural Areas Mostly, due to there is no Samsung Stores nearby and in Absence of Charger to initiate, use & Charge New Samsung Phone After Purchase Difficult remain unused Longer.
 Thats why Samsung Should include Charger in Box & its Cost. 
 So the Samsung User not to Worry for Purchase Original Samsung Charger. Separately.

 Samsung do needful.
 

1 Solution


Accepted Solutions
Solution
notujwal
Active Level 6
Galaxy M
Samsung Doesn't see if 1 user shifted or not.

It is a International brand, it sees Majority of User.

Samsung believes that the gradual removal of charger plugs and earphones from our in-box device packaging can help address the growing e-waste problem and remove any pressure that consumers may feel towards continually purchasing new chargers with new phones.

Samsung is trying to eliminate unnecessary waste of resources by prioritizing compatibility between product components, and through these, Samsung is committed to providing the best possible experiences for our Galaxy customers.



You May Consider Checking this out;
https://www.samsung.com/uk/support/mobile-devices/why-earphones-and-a-charger-plug-are-not-included-...


If this Conversation helped, consider clicking on 3 dots and " Accept Solution."

View solution in context

6 Comments
notujwal
Active Level 6
Galaxy M
Including chargers with every Samsung smartphone is no longer possible. Samsung has adopted a more eco-friendly approach to reduce e-waste, as most users already own USB-C chargers from previous devices. This move helps minimize electronic waste and aligns with global sustainability goals.

Samsung understands the concern, particularly in regions where finding chargers may be challenging. However, original Samsung chargers are available online at reduced prices, making them accessible without adding unnecessary packaging.
This approach allows Samsung to remain environmentally responsible while still ensuring customers can easily get the essentials.
notujwal
Active Level 6
Galaxy M
Hope this response Meets your expectations.

If it helps, consider clicking on 3 dots and " Accept Solution."
PrivateWolf
Active Level 3
Galaxy M
its cost cutting and not eco friendly way

that's it, and fact.
notujwal
Active Level 6
Galaxy M
💯
0 Likes
Mitesh_Sharma
Active Level 6
Galaxy M
@not Agree
Because Brand Prefer to Charger their SmartPhone from Smae Brand Original Charger for Good Health of SmartPhone Battery.
So its not sure Everyone have same Charger already, Because Some Switch from other Brands to Samsung & vice versa.
So face this Problem
0 Likes
Solution
notujwal
Active Level 6
Galaxy M
Samsung Doesn't see if 1 user shifted or not.

It is a International brand, it sees Majority of User.

Samsung believes that the gradual removal of charger plugs and earphones from our in-box device packaging can help address the growing e-waste problem and remove any pressure that consumers may feel towards continually purchasing new chargers with new phones.

Samsung is trying to eliminate unnecessary waste of resources by prioritizing compatibility between product components, and through these, Samsung is committed to providing the best possible experiences for our Galaxy customers.



You May Consider Checking this out;
https://www.samsung.com/uk/support/mobile-devices/why-earphones-and-a-charger-plug-are-not-included-...


If this Conversation helped, consider clicking on 3 dots and " Accept Solution."