Original topic:

Image loading issue....while using apps like amazon, flipkart I found issues

(Topic created on: 10-11-2020 11:45 PM)
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kishorech
Active Level 2
Options
Galaxy M
While using apps like amazon, flipkart I found images are not being populated in the desired fashion and its still happening.....this is happening while scrolling the page down aswell....please find the images for your reference.

image


image

#samsung
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11 Comments
Galaxy M
It's not your mobile problem at first update your apps and then clear data of the following apps then restart your apps and check problem solve. ☺ 👍
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kishorech
Active Level 2
Galaxy M
after trying all the basic stuff, issue still persists...and moreover, it's not happening with just one app.
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Galaxy M
That's network issue ..yesterday I also faced the same..
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kishorech
Active Level 2
Galaxy M
I got a steady internet connection
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ritik22
Beginner Level 2
Galaxy M
me too
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ritik22
Beginner Level 2
Galaxy M
i am using s10 plus
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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kishorech
Active Level 2
Galaxy M
issue still persists even after following the instructions quoted....it happened in a site visited via facebook
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kishorech
Active Level 2
Galaxy M
I think the issue is during the fetch decode and execution phases, the visual changes on the screen should happen pretty neat and butter smooth but its not happening in the desired form. kindly look into it #samsung
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