When I lower my display brightness between 1-20% this issue is prominent.
It show inaccurate colours, especially when the display is showing dark colours.
It replaces dark grey colour in screen with dark maroon.
When showing lighter background, say light gray it gives a green tint. I clicked somebpicture showing this issue.
The service center person said sometimes this issue is not hardware related but software, (according to him S10 lite had same issue and it was fixed after software update)
He didn't have access to a brand new m52 to cross verify this issue. So wasnt able to repair it.
I need all m52 users from our community to check this and plz help me solve it for my brand new phone.
The images are showing the problem.
To check of your m52 use this video as this highlights it pretty well.
or type this in youtube: "Gray to white, Grey uniformity, Clouding, Banding test"
To all m52 and other amoled users who replied, thanks. I hope it gets resolved ASAP if it's a software bug.
I would suggest you replace the phone if possible and check that new phone's display too. And plz update me as well.
I haven't resolved mine yet due to my job schedule. Even received a software update which didn't solve it. Going to submit the phone to the service center in the next couple of weeks.
PS, can you share some pictures of your display. I took this photos at night in dark with pro mode on with shutter speed at 2 second. You can Download this photos I have attached in the comment to do the testing.
I haven't resolved mine yet due to my job schedule. Even received a software update which didn't solve it. Going to submit the phone to the service center in the next couple of weeks.
PS, can you share some pictures of your display. I took this photos at night in dark with pro mode on with shutter speed at 2 second. You can Download this photos I have attached in the comment to do the testing.
