Original topic:

I need your help

(Topic created on: 11-22-2020 02:22 PM)
270 Views
xuvtuv
Active Level 2
Options
Galaxy M
Hii i am using this samsung galaxy m31s from 28th August 2020. I have been facing restart issues. My device get automatically restartes 4 to 5 time in a day. I want to fix this issu. Please help me fix this problem.
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16 Comments
pranavshaji
Active Level 6
Galaxy M
visit the service centre as soon as possible ,they will assist u in this. dont waste time! if it's in warranty period you'll not be charged a single penny
xuvtuv
Active Level 2
Galaxy M
thx for reply but
I have visited there but still I am facing this auto restar problem.😢
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pranavshaji
Active Level 6
Galaxy M
go there again ,if necessary scold them about the problem 😂,if the product is in warranty ask them to replace your device if the problem is not solved.
xuvtuv
Active Level 2
Galaxy M
o yes ill do that tomorrow. they are lucky it Sunday today.
Itsdebby
Expert Level 5
Galaxy M
goto setting, device care,three dots,autorestart ,turn off

Screenshot_20201122-142646_Device care.jpg

xuvtuv
Active Level 2
Galaxy M
ya i have done that too but problem is still there
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Itsdebby
Expert Level 5
Galaxy M
else visit service center i dont knkw many people are complaining same issue
xuvtuv
Active Level 2
Galaxy M
I have visited service senter but the problem is still there. if this is happening to many people let us send this problem to samsung officials. they can fide some solutions to it.
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vigneshvijay
Active Level 1
Galaxy M
I'm also have this problem but now after I got November month update it's fine now
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