Original topic:

I have some problem.

(Topic created on: 03-11-2023 12:35 PM)
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maruf287
Active Level 1
Options
Galaxy M
1. Auto call recording is not working in my phone.Not even with the phone, not with any other software. 2. Can't understand what say i am in My Messenger, WhatsApp, Imo.I can clearly understand what the other party is saying but Opposite person can't be understood what i say, only hear garr-garr sounds. Everything was fine before,when verson went from 12 to 13 this problem is happening.Why is this happening?What is the solution?My Phone Model: Samsung M12
3 Comments
Maddox
Active Level 3
Galaxy M
Call recording will not work while wifi calling is on, this might be your problem of call recording not working.

You can try factory reset too.

If your phone is under warranty you can visit service centre, they will help you.
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maruf287
Active Level 1
Galaxy M
Thanks you
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cs-member11
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Ask a question/Tap an error report>Type your query>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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