Debashish0
Beginner Level 2
Prodect name Samsung galaxy m31
Wifi work properly but mobile data isn't working.
Please tell me how to solve this problem.
8 Comments
whatchamacallit
Active Level 4
I'm also facing this problem, it was very less when I bought the phone but became frequent after July Update. Can you confirm when did you start facing this problem.
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same time
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veer
All m series now faced network issue wait for next update brother
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SpaceTime
Active Level 4
try this - go to wi fi advanced > turn off switch to mobile data .. and restart your phone
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sohag9
Active Level 5
send mail error report to samsung ..asi i send today same problem
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SidharthVardhan
Active Level 3
it's funny how they keep asking you to wait for updates. As if we didn't deserve a working phone after having paid for it
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alimahammad
Active Level 2
M31 have worst network issue bro...waiting for the update from very long time..not sure when this will get resolve 🙏🙏
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Samsung_Support3
Moderator
Moderator

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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