Original topic:

I am Using Samsung Galaxy M33 5G WITH JIO SIM

(Topic created on: 11-17-2022 07:28 AM)
485 Views
BigSamFan
Active Level 3
Options
Galaxy M
In Jio app it is not showing 5g handset compatibility even after installing 31.5 mb 5g update from software update.

How to fix this?(I am In Hyderabad)
8 Comments
Itsdebby
Expert Level 5
Galaxy M
Jio is expanding slowly .. not all regions are 5g compatible u need to wait for sometime
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Prasad0507
Active Level 8
Galaxy M
I use Jio Sim. Where did u get 5g software update.
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BigSamFan
Active Level 3
Galaxy M
From software update
0 Likes
Galaxy M
It will take time to expand completely
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SamNitPan
Beginner Level 2
Galaxy M
Its there in Mumbai and my mobile setting option is set to 5G but Jio app is showing phone not compatible check settings
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BigSamFan
Active Level 3
Galaxy M
Same Problem
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologies for the same. Samsung is working rigorously to release Software Updates on all eligible devices. Most of the 5G devices will get a Software Update to Enable 5G Services soon updated in our Media communications too. Please stay tunes for the update.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support.

0 Likes
Ankiittt
Beginner Level 2
Galaxy M
In my jio app it is showing that i have got the true 5g but my samsung m33 is not getting the 5h signal, it is only catching the 4g
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