High Temperature

[Problemsm21]

Device name is Samsung galaxy m21 . I have update this phone on 2nd may and now many problem are here. I can't play PUBG Mobile because his high temperature and I saw many network problem too. Please fix those problems with good update .

[Monu124]

Samsung m21 comes with exynos 9611 which is not so powerful and also many users are complained about a downgrade of performance in after latest update.

[SubhankarRout]

Yes M21 does come with a 9611 processor but that processor plays PUBG in HD settings and HIGH frame rate .... 9611 is capable but its the issue after the update.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support