Original topic:

Heating issue

(Topic created on: 03-24-2021 11:05 AM)
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Members_qb8XURn
Beginner Level 2
Options
Galaxy M

Heating issues in -1 charging 

2- gaming 

3- camera use 

4-mobile flash use

5- watching videos 

Yaar mobile liya hu ya heater pta nhi chlta h

3 Comments
ndjf
Active Level 8
Galaxy M
Mera to gaming mai bhi heat nahi hota
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GizmoRam
Active Level 6
Galaxy M
Longer use of flashlight and camera can cause heating in device.

For other heating issue you can try below steps or Go to a service center

Try wiping cache partion for you device

Follow these steps to get resolved,

1- Switch of your device

2- Connect you phone via cable to pc/laptop

3- Turn in device holding power button and volume down button, when the Samsung logo appears let go of the buttons

4- A page will open

5- Navigate using volume buttons and select wipe cache partion , use power button to select after done , select reboot now

5- Check if issue is solved!





Accept me as solution by clicking on 3 dots on my comment if I have given you right solution
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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