Heating issue while using camera

[nivti]

Samsung m31s heats while using camera or doing multitasking. It heat up like volcano.

I regret buying samsung m31s.

Service center had changed my hardware even after hardware change, I am facing the same use.

[afzarulsamsung]

again go to service center and tell them ur problem , and after changing of hardware components for the 2nd time ask them for the replacement, call samsung care and tell to transfer ur case to the relationships manager's desk,

[nivti]

yea

[帕里克]

poor quality. u must get replacement

[nivti]

yes exactly but they are not giving replacement

[帕里克]

all users should be one and support u, else samsung will not listen

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. Please be assured and to resolve "Overheating" issue please follow the below given step:-

> Close background running apps and uninstall the unnecessary apps.

For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[1krishna]

🙏 no use......

[1krishna]

ordinary call above 2 minutes is sufficient to heat samsung m 31 s i feel sorry myself by purchasing such a poor device