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02-13-2021 05:32 PM in
Galaxy M- Mark as New
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02-13-2021 05:40 PM in
Galaxy MA. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
(Connect with type C cable and connect withpc/laptop only for Android 11 )
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
C. Go to settings >general Management >reset>reset settings.
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02-13-2021 05:45 PM in
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02-13-2021 06:04 PM in
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02-13-2021 09:24 PM in
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02-13-2021 07:18 PM in
Galaxy Mand check again
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02-15-2021 09:21 PM in
Galaxy M
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02-16-2021 09:22 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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02-16-2021 10:09 PM in
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09-27-2021 11:55 PM in
Galaxy MI'm also facing the same issues you are facing with your m30s I also have the same device my phone heats up even in normal use like while watching yt videos even at very low quality ( 240p pr 360p only) I don't know why, it's performance and battery also slightly reduced after UI 3.0 and Android 11 update
