Heating Issue in M35

[anurag_singh_17]

Recently purchased samsung galaxy M35,

noticed many times that it heats up alot during normal usage without charging and without any intensive task , which also affects battery life!

Although it has vapour cooling chamber, but It doesn't seem to work or doesn't help phone cooling down.

[Helias]

True, my phone heats up even in airplane mode, listening to **bleep** fm downloaded content

[anurag_singh_17]

Struggle is real🫠

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

● Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[mehulkumarparmar]

This doesn't do **bleep** you bot