Original topic:

Improve support channels

(Topic created on: 03-11-2021 05:38 PM)
97 Views
IcyJay30
Expert Level 3
Options
Galaxy M
These support channels fromTop to bottom don't know anything. 

Apart from these low Tier support channels I hadcall conversation withSenior executive of customer experience(highest Tier of support channels).
They aren't even aware what isCore version of OneUI. 
Even senior executive told me that it there are two version of UI one is beta and second is full.
After convincing that M51 have core version they told me that they providing info from manual or something.

image
DaHeck?


29 Comments
IcyJay30
Expert Level 3
Galaxy M
it should be... requires little more effort from devs.
software wise anything is possible as long as hardware is capable.
they are just protecting their new launches.
Galaxy M
You know, I've always been saying this but I'd love to do a part time job for their whatsapp team or something for a bit reduced pay and still do better job than them on whole lol
HECKER_Sr
Expert Level 3
Galaxy M
really, me too can provide better than them and also convince them as one of my honest ideas
Galaxy M
IcyJay can be our senior executive
HECKER_Sr
Expert Level 3
Galaxy M
yeah 🥰
0 Likes
savagearpit
Expert Level 2
Galaxy M
these are bots
0 Likes
ShaziaP
Active Level 7
Galaxy M
It's better if full version is received. But what i really feel they should atleast provide LTE+ support to M51.

SandeepSty
Active Level 5
Galaxy M
Samsung have started rolling out one ui 3.1 update for m51 in russia and it is the core version
0 Likes
phant0mX1
Active Level 4
Galaxy M
M series is bound to receive One UI core version. unlike the recently launched F62 has fully fledged One UI . pata nahi kya fukk ke baithe hain samsung devs ..
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Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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