Original topic:

Haging and restarting of Samsung M30

(Topic created on: 08-05-2020 08:40 PM)
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CHALAKHD
Beginner Level 2
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Galaxy M
 
4 Comments
veer
Expert Level 5
Galaxy M
Take back up and give factory reset to your phone its better way to slove your problem
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computer14
Active Level 7
Galaxy M
try reset
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Anonymous
Not applicable
Galaxy M
Minor lags and stutters occur...
Maybe the next upcoming update will solve this, as most Samsung smartphones got the update till now, their performance has improved.
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To  resolve "auto restart" issue please follow below given steps:

>>>Go to Settings > General management > Reset > Turn off auto start.

 

To resolve "device lagging issue" kindly follow the given link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

 

 If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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