Original topic:

HDR video playback isn't working after updating to Android 11!

(Topic created on: 03-14-2021 11:53 AM)
658 Views
rUhere2suffer
Active Level 6
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Galaxy M
M31s got the Android 11 with one ui 3.1 update today. But after updating the video player playing back HDR videos in SDR no matter what I do. Dear samsung please fix that bug. Playing Videos in HDR is important. Even games are looking punchy anymore that used to support some form of HDR. FIX IT ASAP!
6 Comments
ShanimSingh
Active Level 6
Galaxy M
I'm m51 user.. hdr video does not work in m51...
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rUhere2suffer
Active Level 6
Galaxy M
HDR used to get played in my m31s. HDR videos are still playing fine on youtube though but it seems there's a bug came with the latest update in the in built video player which is making the HDR colors not work unless I zoom in the video.
Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Lajith
Active Level 1
Galaxy M
Me too having issue, please provide update soon( also please hire better developers and testers 😉 )
rUhere2suffer
Active Level 6
Galaxy M
You can forward my review as feedback to your developers and push them to bring out an update regarding the issue asap.
rUhere2suffer
Active Level 6
Galaxy M
To all the M31s owner.
After the latest update the HDR playback both in phone player and youtube player working just fine.
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