HDR video not playing after One Ui 5 update Galaxy M53 5G

[Dhruv_07]

SAMSUNG PLEASE FIX THIS ISSUE 

[kayzad]

Try another video

[Dhruv_07]

All HDR video have this problem

[SOURAV-M53]

M53 has no proper support of HDR, you can easily observe the difference between normal 4k/2k videos with HDR videos

[Dhruv_07]

Galaxy M53 has support of HDR videos on one ui 4 based on android 12 after update the option disappear

[LoveSmsng]

I'm having the same problem

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support