Original topic:

HD Content on prime video stopped working

(Topic created on: 08-15-2020 07:33 PM)
215 Views
rakegks
Active Level 1
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Galaxy M
Amazon's prime video stopped HD content on Samsung m30s. Primevideo support confirmed that issue is with Samsung devices, we need to fix this issue ASAP 
The only reason we buy Samsung mobiles for super amoled  display experience. But this issue cut off not to buy Samsung phones anymore. Samsung cannot be change features like that.
Guys don't buy Samsung mid range phone, they change features what they promise while phone introductions.
8 Comments
veer
Expert Level 5
Galaxy M
wait for update brother send feedback to samsung via member app
rakegks
Active Level 1
Galaxy M
Thank you brother..hope they fix via update
veer
Expert Level 5
Galaxy M
yes bro wait and send feedback
Ravichavda
Beginner Level 2
Galaxy M
I'm facing the same problem on my Samsung A20s please help!
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AMPK
Expert Level 3
Galaxy M
As per today news that Amazon is going to bring back Dolby vision and Atmos back. Await for update.
Raka644
Active Level 3
Galaxy M
right bro
Samsung_Support5
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

We apologize for the inconvenience caused to you. Kindly be informed that, it is a known issue to Samsung this will be fixed in upcoming update release planned in the market. Please upgrade via FOTA when a new release will be available.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

rakegks
Active Level 1
Galaxy M
Thank you for confirming..will await till updates.
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