Original topic:

Green Line in M15 after update one UI 8

(Topic created on: 4 weeks ago)
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AndroidAlchemist
Active Level 7
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Galaxy M
I'm noticing green line, it only appears whenever I check for software update. Have you also noticed it?

image


4 Comments
PS_M15
Active Level 6
Galaxy M
Where is the green line?
JungkookA16
Active Level 8
Galaxy M
dusre phone sw click krke bejo bhai tb dhikega
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ram_ram
Expert Level 4
Galaxy M
Ask for free replacement of display in samsung service center
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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