Original topic:

Ghost touch

(Topic created on: 07-26-2020 09:13 AM)
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Raz_
Active Level 9
Options
Galaxy M
Does anyone else facing this issue in their device? I've been facing it for 8 months. No update is fixing it. 



14 Comments
Galaxy M
is it happening sometimes or frequently?
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Raz_
Active Level 9
Galaxy M
at this point its happening frequently than sometimes. and it's really annoying
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Galaxy M
did you try flash your device from service center?
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Raz_
Active Level 9
Galaxy M
not from service center, but i flashed my device few times at home, by myself. and no luck
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

To resolve display issue kindly follow the given below steps:

1) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

 

If the issue still persists, we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link : https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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