Getting Hang & Restarting Automatically

[Sha2021]

I am using samsung m30s past 20 months. Now 3 days facing a serious problem. Phone getting hang when I am using and automatically restarting. Repeating the process in every 20 minutes. What is the problem? 

[ParthChowatia]

Hi
It might be a phone overheating issue, please check your surroundings are not in extreme of temperatures(too hot or too cold) especially when you charge it.


It might be a battery problem in the phone and replacing it migjt solve your problem.

You can visit your nearest service center to get more light on the o
Issue.

[CrazyBoy28]

I Prefer you to Change Motherboard

Or

Send your Device log

https://r2.community.samsung.com/t5/Galaxy-M/Restarting-Issue-Device-Log/td-p/8902759

And Wait for the next update

Or

Visit Service Centre. Book a Job Sheet. Send a mail to Service head along with the Jobsheet Number.

servicehead.in@samsung.com

[Abpal]

Uninstall updates of android system webview and clear data of it. Then, update it from play store.

[Lekshmanan]

Need Replacement Of Motherboard.

[Samsung_Support2]

Dear Samsung Member,  

Greetings from Samsung Customer Support!  

We apologize for your inconvenience. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Sha2021]

not solved till now

[Abhi20211]

I am also using M30s since last 20 months and i am also facing same issue from last 4 days😑

[CS_member7]

Dear Samsung Member,
  
Greetings from Samsung Customer Support!

We apologize for your inconvenience. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support