kickishore
Active Level 2
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Galaxy M
The pictures I took from camera or taken screenshots are not able to see in Gallery.
Shows like it's unsupported and only option it shows is to delete. 
But if we backup those pics to Google photos then I can see.. 
Not able to solve this.
Kindly help if anyone facing the same issue

#Gallery Issue #Issue

1 Solution


Accepted Solutions
Solution
Ehsank
Options
Galaxy M
Long press on galary icon>app info>storage >clear cache, back to settings click on force stop >restart your device and check.

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24 Comments
Solution
Ehsank
Options
Galaxy M
Long press on galary icon>app info>storage >clear cache, back to settings click on force stop >restart your device and check.

View solution in context

kickishore
Active Level 2
Options
Galaxy M
well, thank Ehsank.
right now the old pictures are remaining same but newly clicked picture and screenshot picture are okay for now..
Ehsank
Options
Galaxy M
ohk its good, and for old just restore from Google photos once
and by any means my given settings/answered are useful then you can accept as solution by CLICKING on 3DOT at my comment 😊👍
kickishore
Active Level 2
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Galaxy M
and another issue I am facing is not able to share screenshot captured pictures directly when taken screenshot.
I need to go to gallery again to share..
TheLostMind
Active Level 6
Options
Galaxy M
Try these steps :

A) Bro First Clear Cache Partition of your phone..Always do it after every update .

1. Turn off your phone ...Connect your phone to laptop/pc with a type-c cable.

2. Press Volume up and power button (also press bixby button if present) at the same time .
3. Keep it pressed until samsung logo appears on your phone.
4. Then a list of your options will come on your phone..
Go to Clear Cache Partition option by navigating through volume buttons.
5. After selecting Clear Cache Partition option,then click power button once.
6. Once Cache is cleared you will be taken to first option..Then again click power button to restart the phone.
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kickishore
Active Level 2
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Galaxy M
Thank you and done all the steps but screenshot capture is not supporting, still the same..
shows Android system is stopping
and I get close app option
TheLostMind
Active Level 6
Options
Galaxy M
You said Android System ,right.
It means that your phone has got some malware or something.
Because before my device's software broke..it was also showing the same error that apps are not responding. Now now that device is dead.

Did you install any third party application from unknown sources ?
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kickishore
Active Level 2
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Galaxy M
not any unknown source as per my knowledge, is there any way to check if there's any app?
TheLostMind
Active Level 6
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Galaxy M
Bro I mean that did you install any app from unknown sources like browser ,chrome , any unknown link.